Terms and Conditions - Eman Brands

Terms and Conditions

Last updated: May 14, 2025

Welcome to [Your Store Name] (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website and your purchase of accessories, bags and watches (“Products”), including items labeled “COPY 1,” within the United Arab Emirates (“UAE”). Please read these Terms carefully before placing an order. By accessing or using our website and/or placing an order, you agree to be bound by these Terms.

1. Definitions

“Customer,” “you,” or “your” means any person who browses, registers, or purchases Products from our website.
“Order” means your request to purchase Products, which becomes a binding contract upon our acceptance.
“COPY 1” refers to Products that replicate the design of original luxury accessories. These are not affiliated with, endorsed by, or manufactured by the original brand.

2. Acceptance of Orders

All Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any Order at any time for any reason, including unavailability of the Product, errors in the description or price, or suspected fraud.

3. Pricing and Payment

Prices are listed in UAE Dirham (AED) and include VAT, where applicable.
Payment must be made in full at the time of ordering via the payment methods offered on the website.
We reserve the right to correct any pricing errors or omissions even after an Order has been submitted, and to cancel any Order if necessary.

4. Shipping and Delivery

We ship to all Emirates within the UAE. Delivery times vary by location but are typically 3–5 business days.
Risk of loss and title for Products pass to you upon our delivery to the carrier.
You must inspect all Products upon delivery and notify us within 48 hours of any damage or missing items.

5. Returns, Refunds & Exchanges

Non-returnable items: Due to the nature of COPY 1 Products, we do not accept returns, exchanges, or cancellations once your Order has been confirmed and paid. Please ensure you review all Product descriptions, images, and size guides before ordering.
Defective or incorrect items: If you receive a damaged or incorrect item, notify us within 48 hours of receipt with photo evidence. We will, at our discretion, offer a replacement or refund.

6. Intellectual Property

All content on our website (text, images, logos, designs) is owned or licensed by us. You may not reproduce, distribute, or use our content without our prior written permission.
COPY 1 Products are replicas of original designs. We make no claim to trademark or design rights of the brands they replicate.

7. Disclaimer of Warranties

Products are sold “as is.” To the fullest extent permitted by UAE law, we disclaim all warranties, whether express or implied, including merchantability or fitness for a particular purpose.

8. Limitation of Liability

Under no circumstances shall we be liable for any indirect, incidental, special or consequential damages arising out of or in connection with your purchase or use of our Products.
Our total liability for claims arising from any Order shall not exceed the purchase price paid by you for the specific Order.

9. Governing Law & Dispute Resolution

These Terms and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the UAE.
Any dispute shall first be referred to mediation in Dubai. If mediation fails, the dispute shall be submitted to arbitration under the rules of the Dubai International Arbitration Centre (DIAC), with the seat of arbitration in Dubai and conducted in English.

10. Changes to Terms

We may update these Terms at any time by posting new Terms on our website. The “Last updated” date at the top will change when we do. By continuing to access or use our site after those changes become effective, you agree to be bound by the revised Terms.